parkbytext changing to APCOA Connect at Luas

16 November '20
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parkbytext, the account based parking payment system used at Luas Park and Ride locations (with the exception of Tallaght Luas P&R), has changed over to APCOA Connect.

 The changeover occurred in November 2020

Customers who have an account with parkbytext should note the following:

  • Due to GDPR legislation, parkbytext customers were not transferred automatically to APCOA Connect. For this reason, if you wish to continue to pay for parking at Luas Park and Ride locations online or by using your smartphone, you must register with APCOA Connect. If you already have an APCOA Connect account you do not need to re-register.
  • To register with APCOA Connect, please visit the APCOA Connect website or download the APCOA Connect app by visiting the Apple App Store or Google Play Store.
  • parkbytext customers who wish to close their account and receive a refund of any outstanding balance in their parkbytext account should e-mail closemyparkbytextaccount@apcoa.ie, providing your mobile number and vehicle registration details. Funds will not be transferred from parkbytext accounts to APCOA Connect accounts.
  • Existing parkbytext Annual Parking Tickets will be honoured by APCOA until their expiry date.

You can pay for parking at Luas Park and Ride locations (with the exception of Tallaght Luas P&R) online through APCOA Connect’s websitewithout registering, but you will need to enter your full details each time.

This changeover will not affect Luas customers who pay for parking at Luas Ticket Machines on a pay as you go basis.

See the APCOA Connect Customer FAQ’s for more information.

For more information on Luas Park and Rides please click here.





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