parkbytext changing to APCOA Connect at Luas

16 November '20
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parkbytext, the account based parking payment system used at Luas Park and Ride locations, is changing over to APCOA Connect.

 

From Monday 23rd November, parkbytext will change over to APCOA Connect, beginning with Green Line Luas Park and Ride locations . The changeover for Red Line Luas Park and Ride locations (excluding Tallaght) will take place the following week, beginning on Monday 30th November.

 

A dual payment system will remain in place, meaning you will still be able to use your parkbytext account to pay for parking until the changeover is complete.

 

Customers who have an account with parkbytext should note the following:

 

  • Due to GDPR legislation, parkbytext customers will not be transferred automatically to APCOA Connect. For this reason, if you wish to continue to pay for parking at Luas Park and Ride locations online or by using your smartphone, you must register with APCOA Connect. If you already have an APCOA Connect account you do not need to re-register.
  • To register with APCOA Connect, please visit the Apcoa Connect website or download the APCOA Connect app by visiting the Apple App Store or Google Play Store.
  • You must  register with APCOA Connect before Thursday 31st December if you wish to continue to use an account system to pay for parking at Luas Park and Ride locations.
  • parkbytext customers who wish to close their account and receive a refund of any outstanding balance in their parkbytext account should e-mail closemyparkbytextaccount@apcoa.ie, providing your mobile number and vehicle registration details. Funds will not be transferred from parkbytext accounts to APCOA Connect accounts.
  • Existing parkbytext Monthly and Annual Parking Tickets will be honoured by APCOA until their expiry date.

 

You can pay for parking at Luas Park and Ride locations online through APCOA Connect’s website without registering, but you will need to enter your full details each time.

 

This changeover will not affect Luas customers who pay for parking at Luas Ticket Machines on a pay as you go basis.

 

See the APCOA Connect Customer FAQ’s for more information.

 

For more information on Luas Park and Rides please click here.





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