Report Anti-Social Behaviour by Text

23 August '19
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Your personal safety is a priority when you travel with Luas. We work continuously with the Gardaí to improve on the security measures we have in place and we want to ensure that you have a safe and comfortable journey with us.

Sometimes other passengers’ behaviour can be intimidating and you need to contact us to let us know. We know sometimes when you witness anti-social behaviour, you may not want to draw attention to yourself by calling us or by pressing the Emergency Help Intercoms. For this reason, we introduced a Security Text Service which allows you to discreetly report incidents of anti-social behaviour in real time. 

With this service, Luas customers can report an incident of anti-social behaviour in the form of intimidation, assaults, thefts or other harassment whether on trams or platforms by texting LUAS to 51444. 

Include the tram no. and the Luas stop with a brief statement about what you witness. Standard rates apply and each text must be 155 characters or less. Click here for T&C’s. 

We hope you feel safe on all of your journeys with us. 

 Read more about Luas and security here

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