Standard Fare Appeal Information
Each year Luas carries millions of passengers on its trams. If even a small percentage of passengers failed to pay for their tickets, the revenue lost to Luas would be substantial.
Fare evasion is a criminal offence. You must be in possession of a valid ticket for the journey you are making before you get on any Luas tram. If you do not have a valid ticket or validated Leap Card when asked to produce your ticket you can be prosecuted in the District Court under the Railway Safety Act 2005. A passenger who travels without a valid ticket faces a fine of up to €1,000 on conviction in the District Court as well as legal costs.
If you cannot produce a valid ticket when requested to do so by a Customer Agent, you may be issued with a Standard Fare Notice (SFN).
Submitting a Statement of Explanation
You have been issued with a Standard Fare Notice (SFN) for €100 in accordance with the Light Railway Byelaws.
Luas allows customers the option of submitting a Statement of Explanation for 14 days from the date of issue on the notice. A statement of explanation can be submitted here.
A standard fare will only be cancelled if the following information is provided.
- If you have been issued with a standard fare notice for reason 00, please provide us with a copy of a 30 day ticket with the appropriate ID (Adult ticket requires a Luas or Dublin Bus ID with the ID number clearly printed on the front of the ticket). If you are a student please supply a copy of the ticket with the Student Leap Card number clearly printed on the front of the ticket.) No other ticket produced after the fact will be deemed as a successful appeal.
- If you have been issued with a standard fare notice for reason 03, please provide the appropriate ID along with the ticket. (Adult tickets requires a Luas or Dublin Bus ID with the ID number clearly printed on the front of the ticket. If you are a student please supply a copy of the ticket with the Student Leap Card number clearly printed on the front of the ticket.)
- If you are a Taxsaver customer, please provide the Leap Card number on all correspondence. If the Leap Card has been validated and the appropriate product is loaded to the card, the SFN will be cancelled.
- If you have been issued with a standard fare notice for reason 08, please provide a transaction history from your Leap Card account that shows a successful touch on at the time you were travelling.
All other statements received will be deemed invalid and the appropriate SFN will be enforced.
Pay Your Standard Fare Notice Here
We can offer you the reduced rate of €45 if you pay the SFN within 14 days from the date of issue.
If you have submitted a statement of explanation within the appropriate time frame of 14 days the SFN will be frozen until a decision is made on whether to cancel or enforce the notice. You do not need to take any further action until you receive a decision letter from Luas.
It is important to note the Standard Fare Notice (SFN) is €100, we will allow a reduced rate of €45 once paid within 14 days.
If you do not pay the notice within 28 days you may be summonsed to court, if convicted for fare evasion you will be issued with a fine of up to €1000 together with a criminal conviction… Really is a couple of euro worth this.
To pay the SFN that was issued to you please click here.